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Welcome to our website

Build a Relationship

 What do we mean by relationship-building?

When we talk about the competency of relationship-building in the world of business, we are referring to building strong relationships with partners and clients – about using interpersonal skills to network in an effective way.

What does a competent relationship-builder do?

Somebody who is competent at relationship-building focuses on understanding the needs of the client and getting the best possible results. This competency promotes an ethic of client service and so an understanding and anticipation of a client’s changing needs is essential. Stress and conflict are other issues that a competent relationship-builder will manage – keeping composed and acting as mediator when conflicts arise.

How can I start to develop the competency of relationship-building?

First identify the business plan goals of your department and decide what your role is going to be in helping to achieve those goals. You will need to study the business plan and learn as much as possible about your clients’ activities, interests and needs. This information might be available in their own annual reports or in client surveys conducted by your company. Talking to your clients about how you can best meet their needs is also a sensible first step to take.

Seven steps to becoming an effective relationship-builder:

  1. Draw up a plan of what you need to do in order to give your clients what they want. Discuss your ideas with your line manager and then do what is necessary to implement the plan.
  2. When the plan has been set in motion, schedule regular meetings with your line manager to review the progress that you are making and make any necessary adjustments.
  3. When you are working as part of a team or group within a department or a company it is important to assess your contribution to the group’s work. Think about how your efforts help or hinder progress.
  4. Make a weekly analysis of your commitments. Set yourself a goal for each week so that you follow them through. Make an effort to do what you say you are going to do – and also, to do it by the time that you say it will be done. If you get into the habit of doing this it will become like second nature.
  5. Build up a file of contacts and classify them in a way that is meaningful for your particular work context. Then you will know exactly who to call with any queries or when you need information.
  6. Don’t just wait for feedback to come to you, request it from a variety of sources – from your line manager but also from colleagues, clients and people who you supervise. Listen to what they have to say and act accordingly.
  7. Build informal relationships with the people who are working around you. Make a point of greeting people who you normally don’t speak to. Ask them about their interests and make it a goal to practise small talk with them. Listen to what they say and remember so that you can ask about a particular interest the next time you meet.

Multiple Intelligences

 Everybody has a different approach to learning and the more we understand about the type of learner we are, the more effective our studying should become.

Howard Gardner first introduced us to the idea of Multiple Intelligences in 1983. He believes that there are several types of intelligences that can’t be simply defined from one IQ test. He categorises intelligences under the following headings;

1.  Verbal linguistic – having a good verbal memory, being interested in words and how language works

2.  Analytical / logical – being able to investigate and have a scientific approach to learning

3.  Musical – being sensitive to sounds and rhythms

4.  Visual spatial – being imaginative with a good visual memory

5.  Kinaesthetic – being receptive to touching objects to enhance your memory

6.  Interpersonal – being good in group work, listening to others

7.  Intrapersonal – being aware of your own personal goals and motivations

8.  Naturalist – understanding the link between nature and humans

It’s important to understand that these intelligences work together and it would be unwise to think of ourselves as having only one or the other. Labelling learners as a particular type of learner could stop them from exploring all of their intelligences. So instead we should think of ourselves as having dominant intelligences.

When you are next in a classroom ask yourself these questions to think about how you learn:

  • When I hear a new word do I need to see it written down to know how it’s spelt?
  • Am I interested in grammar and how English tenses are put together?
  • Are my notes kept neatly in a methodical way?
  • Do I keep a personal dictionary of newly learnt words?
  • Does my personal dictionary help me to remember the words?
  • How easy do I find it to hear differences in sounds?
  • Does drawing pictures of new words help me to remember them in English?
  • Does touching an object help me to remember what it’s called?
  • Do I enjoy listening to the teacher and taking notes?
  • Do I prefer working on my own or with other people?
  • Do I know why I’m learning English?

This list of questions is obviously limited but it’s a good start towards becoming a more effective learner. The more you are aware about your dominant intelligences in the learning process the more you can exploit them to make learning a more enjoyable and rewarding journey.

Business Plan Vs Business Model

 A business plan is essentially a more detailed version of your business model. A business plan has been traditionally understood as a physical document, although increasingly this view has changed as business plans have migrated online. The business plan format very much depends on the context and business plans are often verbalised via presentations where a presenter pitches their business plan to an audience. Business models are more likely to take the form of either simple verbal descriptions or one page visual representations which can either be produced before a business plan or as part of the same planning process.

It is also worth noting that there are increasing numbers of business plan critics who argue that their composition is too time consuming and that people need ‘to get building’. Some of this criticism has come from software developers (many of whom are proponents of the Lean Start-up Methodology).  I personally feel their arguments are a little simplistic and that entrepreneurs need to map out a viable business model and a business plan in tandem. I also think that the arguments are more valid in an Internet business context, where it is relatively easy to bootstrapa low-cost website which can be used for feedback and constant iterative development.

If you are looking to build a new business and are about to draft a business plan, you should also spend time working out your optimum business model as well as drafting a visual representation of it.  You can use the following framework to map same. In recent years there has been significant innovation in the range of business models, and some of them may be of relevance to your offering. Finally, it is also worth noting that some business models such as the Internet bubble model have largely had their day. Very few investors will invest in businesses these days that have advertising at the heart of their business model.

Companies – My Most Valuable Advice


Buying a new home is not a simple task, and it requires huge capital outlay regarding money. There are a few important considerations that you need to observe before you decide to invest your money in any dream property. One of many most critical considerations is getting the whole residence examined before you sign any commitment along the way of buying it.

The profession of home inspection has many specialists. There are dozens of house inspection companies that offer reliable home inspection services for their clients. But in the same business of home inspection, some fraudsters are not qualified for this job and are out to con customers seeking home inspection services. It is very crucial to vet a company before you make a decision to hire its home examination services.

You need to make some few considerations before you select a company for home inspections services. We can take a look at some the factors.
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Knowledge- you need to choose the services of an expert who does a minimum of 300 inspections per year. Home inspectors who have more years of experience in the field are recommendable.
Understanding Experts

Experience- The home assessment firm you choose has to be proficient enough to know every system in a home. Experts having a relevant degree in engineering or architecture are the best for the work of home inspection. Professionals dealing with general construction also stand a better place in home inspection.

Reputation – when you are dealing with an expert company concerning house inspection, it is vital that you take note of the reputation of the company and the officer who will be executing the task of home. The company staff should have enough knowledge on the job that is about to be done.

Obtaining relevant reports- make sure that your company of choice can serve you with a copy of reports showing detailed coverage of areas in the inspection. It is important to ensure that the inspection report of your home is signed and shows details of what type of review was done and describes the state and nature of all inspected assets. The company should give you a checklist of items that are in the report. This is vital for confirmation and satisfaction purposes.

The cost of the evaluation – Before you accept the services of home inspection from a company, you need to ask them to provide you with an estimate of total costs associated with the assessment of the house. You will have to compare its cost estimates with other firms in the same industry to find out which firm is the most affordable.

A home inspection is essential for potential homeowners, and it should be a well-undertaken process that shows the actual value of a home.

Services – Getting Started & Next Steps

The Best Packing and Storage Service Tips

When you are planning to move to a new place, it would be wise to have help from reliable movers and packers. They will be essential since you will be carrying a lot of things and some will be too heavy for you and they will be the number one help you need. Hiring the best packing and storage service will be very important in this type of endeavor. This is because they are tasked not only in carrying and transferring the things you have but they will also handle the unloading and unpacking of the things you have. They will also know how to use their body that will make carrying more productive. You have to bear in mind that research is important to get the best packing company for you. Each company will have different services to offer and also different prices and that means that the best company for your friends will not mean that it will be the best for you as well. There will be factors that you need to think about first like the service they offer as well as the budget that you have for the movers and the packers. Choosing the best movers and packers will not be easy but with the right tips and information, you will certainly arrive a helpful conclusion.

You will have to research for a list of all the legitimate movers and packers all over you place, starting from there will be important. The search for the list will be easy since it will be all over the newspaper or the internet. They will certainly have ads or websites if they are legit movers and packers. Narrowing down the list will be important so that you do not waste too much time. If the list that you have is short, make sure that you are able to call each company and interview them. Ask important questions like the type of service they provide and also the price they offer. If you want to ask people for information, you can also do that. Word of mouth is also very important information that you can use. If you want to get the best moving company, make sure that the information is reliable. Recommendations is one of the best and most reliable methods in selecting the best company.

That is why in everything that you do, before hiring anyone, you have to think about doing the proper research first.Understanding Solutions

Doing Storage The Right Way

The Art of Mastering Services

Benefits of Hiring Tax Preparation Services.

Business is the process of buying and selling of products and services. The purpose of every type of a business is making profit. It is possible to earn profit in a business by winning customers. Customer’s must be straightened. We can use a couple of techniques to solidify the customer’s journey. Customers are delicate beings.

Customers must be treated with respect at any given time. Customers love to be served fast. We can enhance service delivery to our customers by various ways. We can improve the methods of payment in our businesses. We have checks, cash, debit cards, and online methods of payment. Technology has led into the employment of online methods of payment.

It is obvious for online payment methods to save money and time. It is possible to improve service delivery to our customers by employing many workers. We can use electronic devices like computers to make work easier for our customers. Marketing must be done to make products and services known by our customers. It is possible to market products and services by use of website, posters, and marketers. The website has been known to produce more potential customers.
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It is possible to win customers by manufacturing quality and quantity products. It is possible to keep our customers by guiding our customers on the use and safety measures to our products. Expect landscaping to attract customers.
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Proper lighting and decoration can win more customers at our business premises. There are other various procedures we can follow to make our business flourish. We can make our businesses progress by budgeting, qualified staffs, and tax preparation. Making monthly and yearly budgets make us to know whether a business is making profit or not. Expect qualified staffs to improve on service delivery to our customers. We are mandated to pay taxes to the government.

We are involved in the documentation and verification of figures in the process of tax filing. Tax preparation is not an easy task to a normal businessman. It is advisable to go for tax filing services. It is advisable to reckon tax filing services from reputable firms. There are some advantages that come by hiring tax accountants.

Tax accountants have been to offer quality services to their clients. Tax accountants are experienced of matters of tax preparation. Tax filing services have been known to save time. It has been known for tax accountants to take a shorter time as compared to doing the work by yourself.

Expect tax preparation services to produce accurate results during tax filing. Tax accountants are in a position to produce accurate results by use of software. It is efficient and easy to hire tax accountants. These services are found everywhere and they are reliable. Workers have been benefiting from tax preparation services through training services.

A Beginners Guide To Businesses

Top 10 tips on Cost Control

There are no shortage of actions that you can do in order to maintain your business costs under control. The main challenge of the game is to prioritize. It is optimal to initialize by focusing on simple and straightforward methods that can save money immediately. These include obvious steps such as getting rid of unused telephone lines, turning the heating down, and switching off equipment that is not in use.

The next required step is to move onto much more substantial cost control strategies and measures which requires extensive analysis such as the reduction of payroll costs and upgrading or making your production processes much more efficient. Making your business much more efficient by doubling it or tripling it by improving the way your business works is the main target at this stage. You might also think about introducing hot-desking or homeworking or moving to a cheaper office in order to reduce space requirements and travel costs.
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Lessons Learned About Businesses

You could start with some of the following steps for easy savings:

Check the supplier invoices for overcharging. You might have been charged twice for the same item or missed out on some promos or discounts. Until you have confirmed that you are paying for the correct items, do not sign that cheque.

Limit the costs of communications. Avoiding repeating information and unnecessary meetings by using email wherever possible, using your corporate intranet, and using second class postage can all help save money. At a later stage, you can also consider availing services from another cheaper telecoms supplier.

Efficiently utilize energy. This includes installing energy-saving light bulbs, not heating your business areas at night, and switching off PCs and other equipment which are not in use.

You could, as a next step, review a few more of the fundamental aspects of your business for long-term savings:
Business premises should be moved. Contemplate on whether you could stop renting an office and run your business from home or relocate into a cheaper premise.

Payroll costs should be reduced. Could you make greater use of technology, or could you switch your payroll process to a cheaper system? You may also want to consider outsourcing your payroll to a payroll agency or an accountant. There will be an amount to pay for this, but it can potentially work out cheaper in the long run.

Look for low-price suppliers of goods and services. You may also think of the option of leasing goods instead of buying them.

Make your production much more efficient. From the processes of your production, can you limit the waste? You could consider and think about altering components to lessen manufacturing costs and reducing your product range. The chances of products having to be reworked or rejected can be lessened by improving the procedures for quality control.

Discovering The Truth About Shutters

3 Tips for Choosing the Best Window Treatments

Curtains and window treatments are the best way to keep your space private and to protect your interior from harsh uncomfortable sun. While a lot of people might think choosing window treatments is an easy task, there are actually a bunch of considerations you need to make to buy the right ones for you. From sizes, to material, to thickness, you should be sure to think of all these factors if you want to make the most of your money’s worth. Read through these three tips on how to choose the best window treatments to help you buy the right ones.

1. Think of the Room – Where do you plan to use your new window treatments? For a patio with wide open windows, you might want something with a little less coverage so you can still enjoy the view and allow the cool breeze to blow in. However, if you’re going to use them for a bedroom or a bathroom, something that doesn’t shield you against prying eyes might not be the best choice. Consider the room you plan to use them in and the specific needs of the space to make the right choice.

2. Light Considerations – Do you really want your living room to be dark and drab? Drapes that blot out the natural light that enters your interior could take a toll on the aesthetic of your space. Leveraging natural light will help bring a spacious, airy, and open feel to your home. Before you buy those curtains, be sure to think about how much light they’re going to let in. If you really want to buy those drapes, consider buying a sheer set of curtains along with them so you can pull the drapes off to the side to reveal the lighter inner curtain.
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3. Think About Designs – The last thing you want is to ruin your entire aesthetic by choosing drapes that compromise your interior design. When choosing curtains, one of the most important considerations you have to make is design. As a general rule, floor length curtains can make your ceiling look higher, while mid length curtains tend to cut a room to make it look much shorter than it actually is. A clean organized look can be achieved with curtains that use a single solid color, compared to big, bold, and colorful patterns which can make a space look cluttered. That’s not to say however that patterned curtains aren’t an ideal choice – if you select the right patterns in the right colors, they can be a good way to add life to an otherwise, dull room. Simply see to it that the patterns aren’t harsh or too outrageous, and that the colors used are similar to those found in your space.5 Key Takeaways on the Road to Dominating Shutters

Smart Ideas: Repairs Revisited

The Importance Of Overhead Garage Doors It is important for cars to have its own garage. One of the reasons why this must be considered is because it keeps the entire family safe. However, it is important that you don’t just have a garage, but one that will make you feel secure. The good news is that there are now a lot of homes that are investing on an overhead garage doors. One of the advantages of using this is its ease when you use it. Because of this, you will no longer have to worry about burglars that will enter your house and steal your cars. You will not regret when you buy this because its functions can be used for a long time and can give you satisfaction. This is simply because of the materials that are used in building it. If you want to invest on this, you have many options to consider such as wood, fiber glass, wood and aluminum. Aside from that, you can also find one made of steel which is famous these days. The other good thing with steel is that it last the longest among the other materials available. The thing with this type of material is that it is complicated to repair it when there is damage. There are some people who don’t choose this because of the way that it can be dented. If you are looking for the best these days, that would be the overhead garage doors. You can never go wrong if you choose the overhead garage doors because of the advantages that it can give you. If you have a garage, most of the time, you need to open or close it every day. The best thing about this is that allow automatic opening and closing of the door or even using a remote control to do it. This means to say that there is no difficult when it comes to controlling it even if you are just inside your car. The overhead garage doors is truly more convenient and advantageous than others. In fact, if you plan to install the overhead garage doors by yourself, all you need are right tools that can be bought in the market. If you are someone who has some skills for basic mechanical work, then you can install this by yourself. Aside from that, you don’t have to worry about the instructions in installing it by yourself because everything can be found from the manual given. Everything you need is found in the manual and in fact it is very user friendly. The good thing with this type of garage door is that it has gone through series of safety measures and testing in order to ensure that it will provide safety and security for your home and car. There are now a lot of models to choose from such as those with vacation lock. If you are someone who always go out of the country for a long time, then you can lock the entrance using this type of lock.Practical and Helpful Tips: Installations

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News For This Month: Mezzanines

6 Undeniable Advantages of Modular Offices & Mezzanines The fact that some employees in your firm have to carry out office work means that you need to create an appropriate environment for them to perform their duties. While it is possible to lease additional office space or construct new ones; there is the modular approach that you can try out. The following 6 advantages highlight the growing importance of modular offices. The components used in modular offices are pre-cut before shipment to your site, meaning that the installation process that ensues is a quick one. The reason for the quick modular office installation is that an expert will first take measurements and other construction details of your premises before the construction of the structure commences. That means that only the assembly and finishing of the modular office will take place on-site.That results in minimal interruptions to your day to day operations. Choosing to construct a conventional building will mean having to put a stop to production for a couple of weeks. Modular office designs can be bespoke or pre-fabricated; you just have to make a choice. A bespoke modular office will allow you to meet the various unique requirements of your firm. A modular office can be installed on the ground or mezzanine where it will put to use the airspace that has never been used before.
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Since modular offices are portable and practical, their popularity has increased considerably. The removal or addition of the walls present will allow you to reduce or increase the number and sizes of offices in place. Relocating your modular office is also possible since each of the components can fit in packable pallets conveniently. So, if the lease agreement prohibits you from making significant alterations to the building, this feature will come in handy.
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Modular offices meet and surpass the building codes in place for such constructions. It will be very easy to get the approvals you need to carry on with the construction work. At times, no permits will be required since their construction in warehouses and factory floors result in their classification as equipment. Many firms report of enhanced employee efficiency after they install modular offices in their premises. Chief among the causes of such an outcome is that your administrators will be in a better position than before to monitor the performance of duties and offer feedback to employees. So, the only possible outcome in such a situation is the increase in the morale and productivity of your employees. Almost all modular office components are considered to be equipment pieces by the taxman. The taxation advantage you get with the installation of modular offices is that they have short useful lives for depreciation purposes, which is 7 as opposed to 30 years for traditional structures. The fact that you will not halt operations for long during their installation is also a cost-saving in itself.

Getting To The Point – Services

Customized Software Development Services- What Are Its Benefits? Today, the popularity of customized software development service is really increasing. The demand for this kind of service is quickly increasing. This service is very popular because it is very flexible and it allows the company to make a solution that will be based on their needs. This really the primary advantage of using this service, since companies do not need to use and invest in solutions that will not meet the needs of their company. There are many businesses that hire the services of software development companies since they are really beneficial in meeting the needs of their business. There are things that you need to consider before you hire a software development company. Here are the advantages of using software development service:
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A. They can easily communicate with client
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It is best if you have good communication with the developers so you know the latest updates of your project and if it is progressing. When you have good communication you can assess the skills of the developers, if he or she is experienced or not. This will help you in decide if you need to hire another software development company. B. They have skilled professionals You will spend a lot of money when you hire then train developers to complete and finish your projects. But if you hire a developer from a software development company, you do not need to worry about training the developer since he or she is already trained and is an expert. C. Cost effective services You will not only save money from training the developer but also in setting up the development system to your whole business. The software development company will be in charge by setting up all of the necessary system, licenses and software. The cost of these services are all included in the whole cost of the services of the company. The regular maintenance of the software and system are also included in the cost of the services of the software development company. D. Quality service They offer affordable services but makes sure that they do not compromise the quality of their services. They conduct regular maintenance and even upgrade the software and systems if it is really necessary. E. They have the newest technology The software development company make sure that they have the newest updates and the latest software applications and more. The reason why they have the latest software, so that the businesses that hire these companies will really be successful. You just need to find the right and the best software development company after you are done reading the benefits that they provide.

Short Course on Energy – What You Need To Know

Looking for an Effective way of Cooling and Heating Your Home?

One of the most effective ways for you to have a warm and cool home is to use a ducted air conditioning even if it is somewhat expensive. Whenever we plan to put up in our home such as an air conditioning for our home, the cost and the quality of the product is our top consideration. Actually, there are a lot of quality types of this ducted air conditioning and some of them will be discussed below. In choosing the best type of ducted air conditioning you need for your home, you first need to determine what lifestyle you have and the place and style of your home.

If you are in a hot dry place like South Africa and Australia, the ducted evaporative cooling is the best for you because it is very effective in cooling your home. But how does the evaporative cooling work? The hot air outside will pass through the wet filter pads of your evaporative air conditioning unit and will be mounted on the metal dropper placed in the center part of your home. The metal dropper also has some lengths of flexible ducting connected to places where that air will be distributed throughout your home including the connected rooms. Ducted air conditioning’s best type in cooling every home that is situated in hot places is the ducted evaporative cooling.

The counterpart of the ducted evaporative cooling in giving a cool and cold air in every home is the ducted heating which is best known for giving warm air in cold places such as Canada, United States of America, East Coast of Australia and so on and so forth. How does this kind of ducted air conditioning also work? The cold air outside your home will be converted into warm air when it passes through the heat exchanger of a gas furnace unit of your ducted heating conditioning and will be mounted in the central part of your home. Your house will experience the heat and the warm air with the warm air distributed by the many flexible ducts connected from the outlet in the central part within your home to the specific areas in your home including some connected rooms. The warm will be distributed around your home and the ducted heating conditioning unit will repeat the entire process for you to experience the warm air consistently. Ducted air conditioning’s best type in giving warm air in every home that is situated in cold places is the ducted heating conditioning unit.

These are the most effective ways and the best types of ducted air conditioning unit that you will need in having a cold and warm air in your home.


The Key Elements of Great Systems

Ways of Enhancing Energy Efficiency in Your House

If you have a home that you often find expensive to heat, then you need to do some energy efficient home improvements. A home that is energy efficient is economical in the long run and environmentally conscious. Your property may stay warmer when you take measures to avoid air leaks and enhance the insulation in the walls, basement and loft and you remain comfortable during the cold months. The measures you take to enhance energy efficiency particularly in an older home may provide you with numerous benefits than you understand.

When you enhance your house’s energy efficiency, your house becomes more comfortable to live in and uses less energy to warm and cool. It is because the house will be better insulated against heat transfer and air flows. A home that is poorly insulated sabotages the use of the heating system through the lack of insulation in the walls and also the attic and poorly fitted windows and doors that let in air. You can improve the power efficiency of your home thereby save money on your power bills when you make efforts to correct these problems.

The best method you can use to improve the energy efficiency in a home with energy efficient measures or an older home is to make diagnostic tests. The tests will show the areas at home which are weak points in relation to energy efficiency. The evaluations demonstrate which areas the hot air is escaping through and evaluate the way the house is sealed. The evaluations analyze things such as the roofs, cellars, the duct work, utilities and exterior wall cavities.

When your windows are not insulated, you experience heat loss in two ways. The first way is if you have windows which can be old which lose heat through the spaces or gaps near the window. The next way is that the windows may be single glazed which lose the heat when it’s being transferred. You can fix or replace the windows which improve the comfort of your property to prevent further heat loss. The second issue can be addressed by choosing to double or triple glaze the windows using heat reflecting glass or install polythene insulation to help reduce heat transfer and maintain the maximum amount of heat in your home. You can also take other measures like using heavy drapes across the windows in the cold months to reduce the heat loss to the surface.

It’s possible for you to make use of the same principles mentioned previously to insulate glass doors when you have them in your home. Other simple methods you can consider using are weather stripping or draft proofing to air seal your home.